bb88bb Privacy Policy

1 Introduction and Scope

bb88bb ("we", "us", or "the platform") is a trusted online gaming platform in Bangladesh. This Privacy Policy ("Policy") explains how your — our user's ("you" or "user") — personal information is collected, processed, stored, and protected.

This Policy applies to the bb88bb website (https://bb88bb.cam), the mobile platform, and all related services. By using our services, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services.

bb88bb is for users aged 21 and above only. We do not knowingly collect any personal information from minors. If we are informed that a person under the age of 21 has used our services, we will immediately delete the relevant account and data.

2 What Information We Collect

bb88bb may collect your information in various ways. The details of the information collected are described below:

2.1 Information You Provide Directly

• Full name, date of birth, and national identity card information
• Valid email address
• bKash, Nagad, Rocket, Upay, or bank account details (for payment processing)
• Username and account password
• Messages and communications sent via live chat or email

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and device model
• Logs of your activity on the platform (login times, betting history, gameplay data)
• Information collected through cookies and similar tracking technologies
• Referrer URL and page visit history

2.3 Information Received from Third Parties

• Information received from identity verification services (KYC process)
• Transaction-related information from payment gateways and financial institutions
• Risk assessment information from fraud prevention services

3 Purpose of Using Information

We use the information collected for the following legitimate purposes:

3.1 Service Operations

Your information is needed to create and manage your bb88bb account, process transactions, run betting and gaming activities, and distribute rewards and bonuses. This information is essential to properly deliver all services, from the 120% welcome bonus to VIP membership.

3.2 Identity Verification and Security

We verify your identity to confirm financial transactions, prevent money laundering, and detect fraudulent activity. SSL encryption and ensuring fair play are our top priorities.

3.3 Meeting Legal Obligations

We may store and use your information to comply with applicable laws and regulations, respond to requests from regulatory bodies, and establish or defend legal claims.

3.4 Customer Support

Your information is used to resolve your issues via 24/7 live chat and email, answer account-related questions, and improve service quality.

3.5 Platform Development

Information is analysed to improve bb88bb by studying user behaviour, testing platform functionality, and adding new features.

4 Sharing and Disclosure of Information

bb88bb does not sell your personal information to third parties. However, in certain circumstances, information may be shared with the following parties:

4.1 Service Providers

• Payment processors: to complete transactions with bKash, Nagad, Rocket, Upay, and banking partners
• KYC services: for the identity verification process
• Technology partners: for platform hosting, security, and fraud detection
• Game providers: gameplay data with providers such as Pragmatic Play, Evolution Gaming, JILI, and Spribe

4.2 Legal Requirements

Information may be disclosed on the basis of court orders, legal processes, or valid requests from government authorities. In such cases, we will make reasonable efforts to notify you within the limits permitted by applicable law.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may form part of the transferred assets. In such circumstances, we will provide users with advance notice.

5 Cookies and Tracking Technologies

bb88bb uses cookies and similar technologies to improve platform functionality and personalise your experience.

5.1 Types of Cookies

• Essential cookies: These are necessary to maintain login sessions and ensure core functionality; they cannot be disabled.
• Functional cookies: Used to remember your preferences, language settings, and user-specific configurations.
• Analytics cookies: Collect statistical information about platform usage, which helps improve service quality.
• Security cookies: Used to detect and prevent fraudulent activity and unauthorised access.

5.2 Cookie Controls

You can control or decline most cookies through your browser settings. However, disabling essential cookies may significantly affect platform functionality and some services may become unavailable.

6 Data Security Measures

bb88bb applies industry-standard technical and administrative security measures to ensure the protection of your personal information.

6.1 Technical Protections

• 256-bit SSL encryption is applied to all data transmissions
• Sensitive information (passwords, payment data) is stored in encrypted form
• Firewalls and intrusion detection systems remain active
• Regular security audits and vulnerability assessments are conducted
• Two-factor authentication (2FA) is supported and encouraged

6.2 Administrative Protections

• Access to personal information is restricted to authorised staff only
• All staff receive training on data protection and privacy
• Third-party service providers are bound by strict confidentiality agreements
• A defined response plan is followed in the event of a data breach

While we are committed to providing the highest level of protection, no data transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute protection against any security breach.

7 Data Retention Period

bb88bb retains your personal information for as long as necessary. The following factors are considered when determining the retention period:

• Active accounts: All necessary information is retained for as long as the account remains active
• Transaction records: Financial transaction information is retained for a minimum of 5 years in accordance with applicable legal obligations
• After account closure: Even after an account is closed, information required for regulatory, legal, and security purposes may be retained for a defined period
• Marketing data: Information used for marketing communications is deleted immediately upon withdrawal of your consent

Once the defined retention period has ended, information is securely deleted or anonymised.

8 Your Rights

As a user of bb88bb, you have the following rights regarding your personal information:

8.1 Right to Access Information

You may request a copy of the personal information we hold about you at any time. This request can be made by emailing [email protected].

8.2 Right to Correct Information

If your personal information is inaccurate or incomplete, you may request a correction or update. Basic account information can be changed directly in your account settings.

8.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, we may be required to retain some information due to legal obligations or legitimate interests.

8.4 Right to Object to Processing

You may object at any time to the processing of your information for direct marketing purposes. In such cases, we will stop that processing immediately.

8.5 How to Exercise Your Rights

To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. We will respond to your request within 30 business days.

9 International Data Transfers

Your information may be transferred outside Bangladesh as required for the operation of our services. In such cases, we ensure that:

• The receiving country or entity provides adequate data protection
• Contractual safeguards with third parties remain in effect
• Transferred information is protected in accordance with the terms of this Policy

Only the gameplay data necessary is shared with international game providers such as Pragmatic Play, Evolution Gaming, Spribe, and JILI.

10 Responsible Gaming and Data

bb88bb places the highest importance on responsible gaming. To this end, we use your gameplay data to:

• Identify unusual betting patterns that may indicate problem gambling
• Proactively offer support to users when needed
• Keep tools such as self-exclusion and deposit limit setting active

To learn more about responsible gaming, visit our Responsible Gaming page.

11 Policy Changes

bb88bb reserves the right to update this Privacy Policy from time to time. If significant changes are made to the Policy:

• A notice will be sent to your registered email address
• A prominent notice will be displayed on the platform
• The "Last Updated" date at the top of the page will change

Continued use of the services after any changes will be considered your acceptance of the updated Policy. We therefore recommend reviewing this Policy on a regular basis.

12 Contact

If you have any questions or concerns about this Privacy Policy, or any requests relating to your personal information, please contact us:

We respect your privacy and are committed to protecting your information. Thank you for choosing bb88bb for a safe and reliable gaming experience.